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home | What's New?
 

What's New?

This is where you get access to all our recruiter training resources - exclusive content that you won't find anywhere else, including videos, audios and articles.

New items are posted every week, so you'll stay up to date with the latest tactics and strategies. You'll find the most recent articles at the top. Just click on any headline below to find the full article. Be sure to click the 'view more articles' link at the bottom of the page to read past articles you may have missed.

AUDIO: Ask the Expert - How to Hire Good Recruiters, Improve Productivity, and Win New Business
Terry Edwards and Mark Whitby
AUDIO: Ask the Expert - How to Hire Good Recruiters, Improve Productivity, and Win New Business Listen-in and read along as Terry Edwards interviews Mark Whitby for 54-minutes about the 3 biggest challenges faced by recruiting firm owners - and how to overcome them. . . . keep reading
AUDIO: Bob Marshall's Illuminati Think Tank Teleconference with Special Guest Mark Whitby
Bob Marshall
HERE'S YOUR SPECIAL MP3 "I again want to thank our very special guest, Mark Whitby, from Scotland—via Canada—for his participation. From the comments I have received after the tel . . . keep reading
WEBINAR: Email Marketing for Recruiters
by Mark Whitby
WEBINAR: Email Marketing for Recruiters As a low-cost marketing method, nothing beats email. But if you're like most recruiters, you're probably not using email to its full potential. In this online seminar, you'll learn how to get better results from every email you send and avoid the common mistakes most recruiters make. . . . keep reading
WEBINAR: How to Take an Excellent Job Order
by Mark Whitby
WEBINAR: How to Take an Excellent Job Order Top producers only spend time on vacancies they have a good chance of filling. That's why it's essential to qualify every vacancy up front and stack the odds of success in your favour. Learn how the experts approach taking their job orders and see an immediate shift in your bottom-line. . . . keep reading
WEBINAR: Robocruiter - Secrets of a $1,000,000+ Producer Revealed
by Bob Marshall and Mark Whitby
WEBINAR: Robocruiter - Secrets of a $1,000,000+ Producer Revealed Have you ever wondered what it takes to generate over a million dollars per year in personal billings? Here's your chance to find out! In this 90-minute webinar, you'll discover the exact tactics, techniques, procedures and belief system of a recruiter who my friend Bob Marshall nicknamed "Robocruiter" (like Robocop - half machine, half recruiter). Bob says: "Robocruiter is a recruiting machine... a legitimate big biller ($1-$2,000,000 per year). More than anyone else I have met in my 32 year recruitment career, Robocruiter has achieved total mastery in our profession." . . . keep reading
Is there a MAGIC to Closing?
by Bill Radin
Is there a MAGIC to Closing? Based on the types of questions I receive from recruiters, you'd think closing was some sort of Voodoo ritual, complete with potions, incense and secret incantations. . . . keep reading
The Recruiter/Telephone Connection
by Bill Radin
The Recruiter/Telephone Connection What's the only activity you can actually control? Your phone time. You can't force a hiring manager to give you a job order and you certainly can't force a candidate to go to a job interview. . . . keep reading
Finding the Recruiting Script that Works
by Bill Radin
Finding the Recruiting Script that Works We know that no two candidates are alike. And yet recruiters often get lazy and use the identical recruiting script for everyone, as if each candidate were a clone of the other. . . . keep reading
Intelligent Online Recruiting
by Bill Radin
Intelligent Online Recruiting Let's say you made a killing in real estate, and you've got a fat wad of cash in your pocket. Do you carefully manage your new capital gains or fritter the money away? The answer should be obvious. . . . keep reading
WEBINAR: How to Build (or Re-Build) a Profitable Recruitment Desk
by Bob Marshall and Mark Whitby
WEBINAR: How to Build (or Re-Build) a Profitable Recruitment Desk What do the most successful recruiting firm owners know that 90% of others do not? It's the secret of creating a business that operates independently of them, and generates income whether they work or not! Sadly, the majority of recruitment business owners do not have a business - they have a job. They have to keep working a desk day in and day out, or the income stops. . . . keep reading
Contingency or Retained Recruiters: Who Makes the Most Money?
by Bill Radin
Contingency or Retained Recruiters: Who Makes the Most Money? Which recruiter makes more money, retained or contingency? Generalist or specialist? Lone wolf or team player? . . . keep reading
Negotiating a Higher Fee
by Bill Radin
Negotiating a Higher Fee As a recruiter, how can you command a higher fee? Well, here's one idea that sounds almost too good to be true--you simply ask for it. . . . keep reading
WEBINAR: Marketing Scripts That Get Results
by Doug Beabout and Mark Whitby
WEBINAR: Marketing Scripts That Get Results Do you ever feel frustrated or demotivated by the high levels of resistence and rejection you encounter when calling potential clients? Let's face it -- it's hard to get people's attention these days. Clients are bombarded by marketing calls, and when you add email and social media to the mix, the competition for your prospect's focus is intense.  To make matters worse, the worn-out sales scripts that worked in the past just don't have the same impact anymore. Buyers have heard it all before, and often recruiters get shot down in less than 60 seconds, even before they've finished introducing themselves! . . . keep reading
How to Switch Desk Specialties
by Bill Radin
How to Switch Desk Specialties If you're recruiting in an industry that's at death's door and nothing you do seems to revive it, a change in desk specialties may be in order. . . . keep reading
Desk Building - Part 3: The 5 Obstacles to Getting More Sendouts
By Bob Marshall
Desk Building - Part 3: The 5 Obstacles to Getting More Sendouts Need more Send Outs? Don't get caught in the scenario where you just work harder and beat yourself up needlessly. If you don't have enough interviews in your pipeline, there are usually only five barriers that are holding you back. Which of these 5 mistakes are you making? . . . keep reading
Job Orders: Better, Faster, Smarter
by Bill Radin
Job Orders: Better, Faster, Smarter There's both an art and a science to writing job orders. The science involves information: getting a description of the position, the selling points of the job, the company's sense of urgency, and an idea of where to look for candidates. . . . keep reading
Desk Building - Part 2: The Concept of Inverted Cones
By Bob Marshall
Desk Building - Part 2: The Concept of Inverted Cones Most recruiters understand the importance of specialization - of carving out your niche in the marketplace. But the hard part is deciding which sector(s) you should target! Should your focus be broad or narrow? Is it better to have one specialty or to diversify? Should your reach be local, national, or even international? What should you do if your market sector dries up? The answers to these questions become clear when you grasp the classic concept of "Inverted Cones." . . . keep reading
Time Management Success Stories
By Gaynor Lowndes
Time Management Success Stories In my time as a recruitment trainer I have been privileged to work with a number of clients who I believe represent what recruitment should be about. . . . keep reading
Voice Mail and E-Mail: Eight Simple Rules
by Bill Radin
Voice Mail and E-Mail: Eight Simple Rules Voice mail and e-mail can be powerful recruiting and marketing tools--but only if you treat them like their first cousin, direct marketing. Until a few years ago, the term "direct marketing" referred mainly to direct mail and telemarketing. Now that voice mail and e-mail are in common use, you can add them to the list of direct marketing techniques. . . . keep reading
Desk Building - Part 1: How to Start a New Desk From Scratch
By Bob Marshall
Desk Building - Part 1: How to Start a New Desk From Scratch Starting a new desk? Perhaps your marketplace has dried up and you're starting over in a new niche. Or maybe you're new to recruiting and need to start billing quickly. Either way, here's a 10-step plan to making your first placement. . . . keep reading
WEBINAR: Your Desk As A Manufacturing Plant
by Bob Marshall and Mark Whitby
WEBINAR: Your Desk As A Manufacturing Plant In this online seminar, you'll learn how to run a highly profitable recruitment desk and make placements in the most efficient way possible. . . . keep reading
DOWNLOAD: Your Desk As A Manufacturing Plant Workbook
by Bob Marshall and Mark Whitby
DOWNLOAD: Your Desk As A Manufacturing Plant Workbook Here's the workbook for the "Your Desk As A Manufacturing Plant" webinar replay, including the PowerPoint slides - 7 pages. We recommend that you print this handy study guide before watching the Online Seminar and use it to record your notes and for easy reference. . . . keep reading
The Secret to Communicating with Gen Y
By Gaynor Lowndes
The Secret to Communicating with Gen Y Do you find it frustrating trying to motivate your Gen Y clients, candidates or employees? We know that Gen Y's are loyal to themselves, not their employers (like baby boomers) or even their careers (like Gen Xers). Given that Gen Y's don't respond to authoritative and dictatorial communication methods, how can we get the best out of Gen Y's? . . . keep reading
The Fastest Way to Make a Placement (Hint: It's Spelled E-I-O)
by Bill Radin
The Fastest Way to Make a Placement
(Hint: It's Spelled E-I-O) The other day, a recruiter told me she needed to make a placement NOW. She had an existing job order, plus a candidate she was ready to present her client. However, she was getting bogged down with the resume routine: Submit. Wait. Get feedback. Did I have any suggestions? Yes actually. . . . keep reading
WEBINAR: 7 Essential Secrets for Recruitment Business Success
by Mark Whitby and Terry Edwards
WEBINAR: 7 Essential Secrets for Recruitment Business Success What do the most successful recruiting firm owners know that 90% of others do not? It's the secret of creating a business that operates independently of them, and generates income whether they work or not! Sadly, the majority of recruitment business owners do not have a business - they have a job. They have to keep working a desk day in and day out, or the income stops. . . . keep reading
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"Mark's 121 coaching is excellent and the benefits are apparent immediately. Most after effects from training last for a short period however this recent coaching is still delivering measurable benefits to the business 6 months on."

Suzanne Ramsay, CEO
Change Recruitment Group


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Richard Duguid, Director
Maxwell Bruce Ltd


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Manging Director
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Andy Barton, Director
Recruitment Zone


"I have noticed a significant improvement in my performance and revenue generation ... in my self-confidence, time management, closing technique and candidate/client commitment levels. In measurable terms, I had my best ever month in April, then billed $10,000 more in May ... Thank you very much for your advice and guidance."
Robin Huggins
Team Leader
MSB International plc

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