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US orders are shipped via US Priority Mail. International orders shipped Global Priority Mail.
DVDs are packaged in secure Amaray cases, and are shipped in enviropack bubble packages. | | |
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How to Close More Sales by Asking Better Questions
 The art and science of selling for recruitment professionals. You'll learn: the power of questions, when to use open and closed questions, the consultative selling model, what really motivates buyer behaviour, and the value equation. Includes a list of over 100 great sales questions you can use both on the phone or face-to-face. more info > > >
How to Cold Call like a Champion
 Make canvassing more fun and productive! You'll learn: the 10 most common cold-calling mistakes and how to avoid them, 12 tips to boost your productivity and call volume, 15 motivational secrets to help you get dialing. Includes a process for overcoming call reluctance and fueling the fires of your desire to succeed. more info > > >
How to Deal with Difficult Objections
 Handle client objections easily and effectively. You'll learn: the 6 critical success factors for overcoming objections, the 7 step objection-handling process, and 10 different objection handling techniques. Includes great answers to the 8 most common objections such as "we don't use agencies," "we're not recruiting," and "we have a preferred suppliers list." more info > > >
How to Double Your Billings and Multiply Your Income
 A proven system for measurably increasing your fee income. You'll learn: how to generate more vacancies, how to increase your placement ratio, and how to increase your average fee value. Includes a Recruitment Desk Healthcheck and a fill-in-the-blanks business plan template. more info > > >
How to Generate New Vacancies
 How to win new clients and grow your desk. You'll learn: 21 proven business development strategies, the secrets of selling without rejection, how to generate more leads than you can handle, the 6 keys to market domination, and how to get clients to call you first. Includes a sales healthcheck and complete prospecting toolkit. more info > > >
How to Get an Appointment with Almost Anyone
 Arrange more client meetings. You'll learn: why it's easier to build relationships face to face, the 7 strategies of appointment-making success, how to schedule a visit with virtually every new client you take on, how to overcome objections like "I'm too busy." Includes real word-for-word examples you can use or adapt to your situation. more info > > >
How To Get Past The Gatekeeper
 Reach key decision makers more easily. You'll learn: a simple technique that gets you through almost every time, effective answers to the question "what is it regarding?", how to put yourself in control without being pushy. Includes tips for dealing with voice mail and getting your calls returned. more info > > >
How to Headhunt Successfully
 Direct search is the best way to find high calibre candidates who are not registered with anyone else. Listen in while I interview headhunting expert Warren Kemp. He reveals many "tricks of the trade" including name gathering techniques, getting past the gatekeeper, and a powerful formula for opening the call like a pro. more info > > >
How to Interview For Maximum Profit
 Get the most out of every interview, gain greater candidate commitment, stimulate more leads & referrals. more info > > >
How to Negotiate Better Fees & Margins
 Learn the power negotiation strategies that will help you to overcome price objections more easily and maximise your fee value. more info > > >
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